Privacy Policy

Introduction

Kelce Parker Home Service LLC, DBA Dad & Daughter Garage Door Service (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, and products.

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Data Collection

We may collect the following types of personal information:

• Personal Information: Name, email address, phone number, shipping address, and payment information.
• Usage Data: Information about how you use our website, such as your IP address, browser type, device information, and browsing history.

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How Data Will Be Used

We use the collected data for the following purposes:

• Processing orders and fulfilling requests.
• Providing customer support.
• Sending promotional offers and marketing communications (with your consent).
• Improving our website and services.
• Analyzing website traffic and user behavior.
• Complying with legal and regulatory obligations.
• We do not share your consumers opt-in/messaging information to third parties for those third parties’ marketing purposes.

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Data Sharing

SMS opt-in or phone numbers collected for SMS purposes are not being shared. We do not share your personal information with third parties, except in the following limited circumstances:

• Legal Compliance: We may disclose your information to comply with legal obligations or to respond to valid requests from law enforcement or regulatory authorities.

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User Rights

You have certain rights regarding your personal information, including:

• Access: You can request access to your personal information that we hold.
• Correction: You can request correction of any inaccurate or incomplete personal information.
• Deletion: You can request deletion of your personal information, subject to legal and contractual obligations.
• Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

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Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, please note that no security system is perfect, and we cannot guarantee the absolute security of your information.

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Cookies and Tracking

We may use cookies and similar tracking technologies to collect information about your browsing behavior on our website. You can manage your cookie preferences through your browser settings.

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Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. Please review their privacy policies to understand how they collect and use your information.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.

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Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

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SMS Terms & Conditions

SMS Opt-In and Phone Number Use

By submitting our contact form and signing up for texts, you consent to receive text messages from Dad & Daughter Garage Door Service at the number provided, including messages sent by auto dialer. You will be sent messages about your requests, updates, reminders, contacting you about your appointment, estimates, orders, or invoices. Messages will be sent prior to your appointments and up to daily as follow ups. Consent is not a condition of purchase.

Msg & data rates may apply. Msg frequency varies.

Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. You may reply HELP for help or to reach our team with any questions.

SMS or phone numbers collected for SMS purposes are not being shared.

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Retention of Information

We retain your personal information for as long as you participate in the messaging service or as needed to comply with applicable legal obligations. We will also retain and use your personal information as necessary to resolve disputes, protect us and our customers, and enforce our agreements.

Choices and Controls

Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages by responding to any of our text messages with any of the following replies: STOP, END, or CANCEL.